Access

Our aim is to make everyone feel welcome at the Main House, Ustinov and The Egg. If you have any concerns or particular access needs you would like to discuss before your visit our Box Office team are here to help in any way they can on 01225 448844 or BoxOffice@theatreroyal.org.uk

The information below may be of use to wheelchair users, parents with pushchairs or toddlers, audience members with any form of restricted mobility, hearing or visual impairment. Whatever your reason for requesting some of this information we hope you find it useful.

Ticket Information

Wheelchair users: We offer discounted tickets priced at £10 for wheelchair users in the Main House and The Egg.

Audio-description: We offer tickets at £10 to eligible patrons when attending an audio-described performance.

BSL Sign Language: We offer tickets at £10 to eligible patrons when attending a signed performance.

Sign up to the ACCESS LIST to become eligible for these concessionary rates

Sennheiser 

If you find it challenging to hear the dialogue during the performances, we have infrared headphones available free of charge from any of the Theatre bars to increase the dialogue level for you. Please note, there is no hearing loop accessible via patrons’ own hearing aids.

Toilets

There are adapted toilets located across our three auditoriums, which also have baby changing facilities.

Assistance Dogs

Assistance dogs are welcome, please advise Box Office on booking of any particular requirements you may wish us to make to accommodate your dog. It is always worth checking with staff before you go into a performance if there is anything unusual about the play which might affect your dog.

To view our full list of accessible facilities please click here.